Testimonials

We think we provide fantastic service, but don't just take our word for it ...

Commendable Customer Service

09/02/2012Elizabeth Brown, Hertfordshire
I certainly appreciate the efforts you have made to ensure I got what I wanted and thank you for your commendable customer services. I will certainly be back to shop again "

DELIGHTED

25/01/2012Margaret Bloomfield, Northern Ireland
"
DELIGHTED!! THANK YOU Received today XX
Margaret Bloomfield

"

04/01/2012Rachel Withers, Gloucestershire
" I just wanted to say thank you for my recent order, the Nica bag is so lovely and the service from you was excellent."

Thanks very much for sending my new bag so quickly

03/01/2012Amy Jo Hughes, Ealing, London
" Hello

Thanks very much for sending my new bag so quickly  - I received it the day after I ordered it.  I love it!

Thanks again
"

24/12/2011Alexander Knight, Switzerland
"I just thought that I would let you know that the necklace arrived in Switzerland this morning, in plenty of time for Christmas. 

Thank you so much again for your efforts to get it here on time.

Here's wishing you a Happy Christmas, and a festive and enjoyable new year.

Kind regards,

Alexander Knight
"

21/12/2011Marek Poole, Torquay
"I've been very impressed by the level of customer service I have received in relation to this transaction. I know my wife loves your products, so I'm sure she will be very pleased with her presents, but it's good to find that the quality of your products is matched by the quality of the service you offer.

Many thanks,
Marek Poole

"

23/11/2011Marie Coleman, Leicestershire
"Thank you so much for all your help, fantastic service from you, I will definitely be using your website again and recommending you to friends and family.

Thank you again

Marie
"

Handmade Britain Personalised Keepsake Box

21/11/2011Shirley Anderson-Jones, Liverpool
" Hi

Thank you I received it today, its amazing, I'm so pleased, I can't wait to give the keepsake to them.

Regards
Shirley Anderson-Jones
"

17/11/2011Jacqueline Burnside, Paisley, Renfrewshire
" Hi there, Just wanted to compliment you for the great service I received. Very fast delivery service. Many thanks, Jacquelyn"

Great Service

28/09/2011Dee , Ireland
" Beautiful quality and very quick delivery, great service.
"

Definately recommend!

01/09/2011Sophie Langston, Herts
"The service was brilliant too, I would definately recommend!
"

Service was great

24/08/2011Claire, Kent
"Good quality product and the service was great, will be back on the website to buy more soon."

Thank you

21/08/2011Kay Woolfit,
"Excellent fast delivery nicely packaged, thank you"

Order was with me the next day!

17/08/2011Victoria Allen, Essex
" Thanks also for your excellent customer service.  My order was with me the next day!"

Excellent Service

10/08/2011Kay Woolfitt,
" Excellent fast delivery and very nicely packaged!
"

Exceptional

08/08/2011Mbalu, London
" The service at got to have it was exceptional and I will use it again."

01/08/2011Brenda Dalton,
"Hi,
Thanks for your speedy reply, yup rec'd to-day, many thanks for a speedy service, brilliant.
"

Will be back

31/07/2011Claire Perkins, Surrey
" Hi great service and quick delivery, will be back to buy some more Orla Kiely things."

Excellent Service

12/07/2011Susan De Sa, Preston
""

Service second to none

30/06/2011Emma Flack, Horsham
"The service was second to none and I received constant communication to confirm when the bag was due to arrive.

Thanks again"

08/06/2011Charlotte, Leicestershire
" Fantastic bag and a great service.  The bag came the day after I ordered it and the staff were great at answering all of my enquiries"

06/06/2011Amanda Eastaugh,
" I would just like to thank you for the prompt delivery of this item.  I could not believe it on Saturday morning when the postman knocked on the door with my parcel.  You have restored my confidence in customer service and I will definately purchase from you again.
 
Thank you again.
"

01/06/2011Shona Young,
" Fantastic service.

I received my order this morning and am amazed at the secure postage and value for money.  i will keep this site in mind for future purchases.

Thanks again.

Cheers

Shona
"

18/05/2011rwanemone,
" Very happy with using this website, extremely helpful service."

07/05/2011Katy Abbott,
"I am so impressed by the customer service of your company!  Your helpful response, the free shipping, the fact that my package arrived so quickly, and the gift of a pair of earrings that came with my order...it's all tops!  I will definitely be ordering with you in the future.

Many thanks,
Katy"

06/05/2011Mary Fleeming,
" I love the Orla Kiely wallet, fab service from you would deal with you again.  Thank u so much."

05/05/2011Molly,
" What I love most about ordering jewellery from gottohaveit is the care and attention they put into the packaging, opening each item is a real treat!"

03/05/2011Caroline O`Brien, Ireland
"Love my Orla Kiely square zip wallet, its so compact and colourful and quite durable. Love showing it off.
Service was terrific also."

14/12/2010Sarah Van Cuylenburg,
" I just wanted to say thank you very much for a fantastic service, all goods received very quickly indeed!

Sarah Van Cuylenburg"

10/12/2010Wendy Bunney, Portugal
" Just thought I'd drop a line to say thank you for my bracelet. If you remember me, we are in Portugal and I have had 3 deliveries from you up to now which all arrived within about 4 days, which is a miracle here in Portugal! Normal national post takes longer than that! Anyway I now have a bracelet that I can attach my charms to!

Wendy and Adam"

22/11/2010Glenys Cart, Belgium
"Thank you so much for my order which arrived today. I LOVE IT! The jewellery stackers are even nicer in reality than on-site (and they look pretty great there too).

With kind regards,

Glenys"

20/08/2010Christine Smith ,
" paul thanks 4 the bag its perfect 10 out of 10 for customer care "

08/06/2010Catriona Colquhoun, Northen Ireland
"Thankyou so much for your amazing swift service, I ordered my bag yesterday and it arrived at 0745 this morning all the way from Devon.

I shall certainly be recommending you to my friends."

19/02/2010Polina Capko, Lithuania
" Both necklaces are already with me - safe & sound, and I have to admit they are absolutely gorgeous!
I really would like to thank your team for fast and pleasant international transaction, great communication and amazing attention to detail!
Many many thanks!"

09/02/2010Anne Marie Kelly ,
" Thanks a million, just purchased bag.
This is my first time buying from this site, I will be recommending it on to all my friends
I was pleasently surprised by you getting back to me so quick and
being so helpful with the link etc.
I suppose thats how a business should be run but those attributes are rare these days,
Thank you for being so helpful."

27/12/2009Rebekah Campbell,
" Thank you so much for getting back to me so quickly! I spoke to your partner yesterday and she was most helpful, I've already used the link you sent me and have purchsed the charm today, (I'm delighted you had this charm as I had this but lost it just yesterday).
Thank you so much I'm pleased I have come across your website as I will definately be purchasing more of your jewellery in the future.

Thanks for your help and Merry Christmas to you both.

Kind regards,

Rebekah"

23/12/2009Vanessa Legioux,
"Bag arrived this morning and is perfect.
Thank you.

Vanessa"

17/11/2009Patricia Weston ,
"Thank you Paul, you've been terrific. I'm blown away by this fantastic service.

Regards

Patricia"

05/11/2009Pauline McCullough,
"I most certainly will be buying from you again
Great customer relations"

24/08/2009Clare Bailey,
" I just wanted to say a huge thank you for the fantastic service with delivery. I placed the order at 4.30pm and the next day it was delivered on my doormat at 11am! In time for my friend’s birthday J.

Thank you so much for the super service !
p.s. my friend loved the bracelet.

Regards
Clare
"

11/08/2009Emma Precious ,
"That sounds great paul many thanks for your swift reply and communication, your customer service is five star i am so glad i came across your website when searching for O . K bags

all the best emma xx"

20/07/2009Samantha Lockwood,
"I'd just like to say a massive thank you for managing to get the Happy Hearts bracelet for me as I was finding it very difficult to get hold of one. (I bought the whole set for a College Leavers Ball, but the bracelet broke on the night & I was devestated & the company that I purchased it off couldnt get me a replacement!).
It was delivered super quick in lovely gift wrap - with a 10% off voucher! What more could I ask for?
Thanks for the fantastic service - I will be back!
Sammie"

06/04/2009Michelle Sevens,
"Hi,
Thankyou for replying so soon to my e mail from yesterday..have placed order for the charm..am very happy after spending ages to locate it..will be using you again as am pleased with your efficient service and varied choice..
Thankyou x"

Attention to Detail

Sally Kerrigan , Chesterfield
"Hi,
 
Thanks so much for your email- what fantastic customer service! The earings and bracelet are actually birthday presents for my mum who already has the silver necklace and the gold necklace is a cheeky gift for myself (couldn't resist as it was so pretty!) 

Again thank you so much for your email- I have to say I'm very impressed with your attention to detail! 

Many thanks 

Sally 

"